I was transitioning from the Esthetician intro phase to the alpha phase, and it couldn’t be scarier, even though I felt pretty prepared when I left the intro phase.
The first day of being an alpha, I already had a client. What do I do?! Suddenly everything I had learned the last ten weeks went out the window. Elemental Nature? What’s that? To add more worry and stress, I realized that my first booked client was a male client! All I’ve been working on were female faces; I’m not ready for this! I was completing psyching myself out. Nobody noticed I was a nut case. Nope, I was cool as a cucumber on the outside. Internally, I wanted to melt and die.
The time came, and a huge part of me hoped the client canceled for some reason, any reason…please! But of course, Life likes to see you squirm. I saw my client standing at 6 feet 2 inches and the size difference did not play into the intimidating factor at all…Luckily, he was super nice and I performed the facial like I would normally, except massaged downward in the direction of the facial hair growth. I’m pretty sure I may have forgotten a step or two, but you have to be like Dory and “just keep swimming!”
Before I knew it, the facial ended, and I was so relieved! Excitement came over me because I did it! And I didn’t fall flat on my face. It really is not as terrifying as you anticipate it to be. After the facial, I discussed some of the beneficial products for his skin, and he ended up purchasing all of them! I felt such a glee after finishing my first client’s facial.
A few tips I would share would be to follow the facial steps as best as you can. If you don’t remember a step, just keep moving and perform the steps you DO remember. The client doesn’t know if anything went wrong unless you start acting like it is. Secondly, make sure to apply pressure and check the pressure with your client during the massages. Nobody likes to be lightly touched when he/she knows they’re coming in for a facial or massage. Lastly, be warm and friendly to your guest regardless of how you’re feeling. Check your issues at the door and put a smile on your face when you greet your guest. Good luck!